Cookie Policy
This Cookie Policy explains how CleanPilot Cleaning Services ("we," "our," or "us") uses cookies and similar technologies on our website to enhance your browsing experience, provide personalized services, and analyze our website performance.
Last Updated: December 2024
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. These files contain information that helps us recognize your browser and remember certain information about your visit, such as your preferences and settings.
Cookies play a crucial role in modern web browsing by enabling websites to remember your preferences, maintain your session, and provide you with a more personalized and efficient user experience. They are widely used across the internet and are essential for many website functions.
The information stored in cookies is typically anonymized and does not contain personally identifiable information unless you have explicitly provided such information to us through forms or other interactions on our website.
Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- Session management and user authentication
- Security features and fraud prevention
- Shopping cart functionality for service bookings
- Form submissions and contact form data
- Language and accessibility preferences
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Website traffic analysis and visitor statistics
- Pages visited and time spent on site
- Most popular content and user journeys
- Website performance and loading speeds
- Error reporting and debugging information
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices.
- Service area and location preferences
- Communication preferences (SMS, email, phone)
- Booking history and preferred services
- Display settings and interface customization
- Recently viewed services and offers
Marketing and Advertising Cookies
These cookies are used to deliver advertisements more relevant to you and your interests, and to measure the effectiveness of advertising campaigns.
- Interest-based advertising and retargeting
- Social media integration and sharing
- Campaign performance measurement
- A/B testing for website improvements
- Conversion tracking for marketing attribution
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use several third-party services that may set cookies:
Google Analytics
Helps us understand website traffic and user behavior. Google Analytics sets cookies to track visitor usage.
Social Media Platforms
Facebook, Instagram, and LinkedIn may set cookies when you interact with our social media content or share pages.
Customer Support Tools
Chat widgets and customer support platforms may use cookies to provide better service and track interactions.
Payment Processors
Secure payment processing partners may set cookies to ensure transaction security and fraud prevention.
How We Use Cookie Information
Website Improvement
- • Analyzing user behavior to improve website design and functionality
- • Identifying popular services and optimizing content layout
- • Reducing website loading times and improving performance
Personalized Experience
- • Remembering your service preferences and booking history
- • Customizing content based on your location and interests
- • Providing relevant recommendations for cleaning services
Communication
- • Maintaining chat conversations and support interactions
- • Sending relevant service updates and appointment reminders
- • Processing contact form submissions and inquiries
Security & Compliance
- • Protecting against fraud and unauthorized access
- • Ensuring secure transactions and data protection
- • Complying with legal requirements and industry standards
Managing Your Cookie Preferences
You have several options for managing cookies on your device. The methods available to you depend on your browser and device type.
Important Notice
Please note that disabling certain cookies may affect the functionality of our website and your user experience. Essential cookies cannot be disabled as they are required for the website to function properly.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these options in the "Settings" or "Preferences" menu of your browser.
Chrome: Settings → Privacy and Security → Cookies and other site data
Firefox: Options → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Cookies and site data
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customize your preferences. You can change these preferences at any time by clicking the "Cookie Settings" link in our website footer.
Opt-Out Tools
You can also opt out of targeted advertising cookies using industry opt-out tools:
- Digital Advertising Alliance (DAA) opt-out tool
- Network Advertising Initiative (NAI) opt-out page
- European Interactive Digital Advertising Alliance (EDAA) for EU residents
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes through our website or via email
- Obtain your consent for material changes that affect your rights
- Maintain previous versions for reference when requested
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.
Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Monday-Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM